REFUND POLICY
We want you to love your purchase. However, if for any reason you’re not completely satisfied, our Refund & Cancellation Policy is designed to make your experience worry-free.
Eligibility for Refund/Return
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Products must be returned within 7 days from the date of delivery.
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Items must be unused, undamaged, and in original packaging.
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We do not accept returns for opened, used, or customized products unless the product is defective or damaged during shipping.
Refund Process
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Once your return is received and inspected, we will notify you via email.
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Refunds will be processed within 5–7 business days to your original payment method.
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In case of payment failures or delays from banks/gateways, we will support you with necessary documentation to follow up.
Partial Refunds
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Partial refunds may be provided if the product is returned used, damaged, or missing components due to customer mishandling.
Order Cancellations
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Once product is ordered, cancellations are not permitted.
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After processing begins, cancellations are not permitted.
Damaged or Incorrect Products
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If you receive a damaged or incorrect item, notify us within 48 hours of delivery with photographs of the item and packaging.
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We will arrange a replacement or initiate a full refund.
For all refund/cancellation-related concerns, please contact us at tajattarandperfumes85@gmail.com.